24x7 Customer Support

We're Here to Help You

Have questions about an order or delivery? Reach out to us anytime.

๐Ÿ’ฌ

Live In-App Chat

Instant resolution for active delivery issues with our automated support bot.

โœ‰๏ธ

Email Support

For business queries, partnerships and feedback.

support@freshmart.com
๐Ÿข

Head Office

FreshMart Supermarket Pvt Ltd, Connaught Place, New Delhi 110001

Send Us a Message

Frequently Asked Questions

How does FreshMart deliver in 8 minutes?

We operate dense networks of localized fulfillment centers (dark stores) located within 2 km of your location with automated picking and dedicated electric delivery fleets.

What if an item is missing or damaged?

You can report missing or damaged items within 2 hours of delivery directly from the 'My Orders' section for an instant refund to your source payment method.

Is there a minimum order limit for free delivery?

Yes, all orders above โ‚น249 receive 100% free delivery. Orders below โ‚น249 incur a nominal โ‚น25 express delivery charge.