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FreshMart Supermarket Pvt Ltd, Connaught Place, New Delhi 110001
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Frequently Asked Questions
We operate dense networks of localized fulfillment centers (dark stores) located within 2 km of your location with automated picking and dedicated electric delivery fleets.
You can report missing or damaged items within 2 hours of delivery directly from the 'My Orders' section for an instant refund to your source payment method.
Yes, all orders above โน249 receive 100% free delivery. Orders below โน249 incur a nominal โน25 express delivery charge.