User Agreement

Terms & Conditions

Last updated: August 2026

1. Service Availability & Delivery SLA

Our 8-minute delivery promise is subject to serviceable geo-fenced delivery locations, operational dark stores, weather conditions, and extreme traffic bottlenecks.

2. Pricing, Discounts & Taxes

All prices displayed are in Indian Rupees (INR) and inclusive of Goods and Services Tax (GST). Promotional coupon codes are non-transferable and subject to minimum order value restrictions.

3. Order Acceptance & Inventory Limits

In rare events where an ordered item is out of stock in your nearest micro-hub during picking, we will immediately credit the item cost back to your account and deliver the remaining items without delay.

4. User Conduct

Users must provide accurate contact numbers and ensure safe reception of packages. Delivery partners reserve the right to verify identity on COD transactions.